Arc connection outside of Wi-Fi network

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Hi

Got this is Roon Arc as unable to connect outside of network

Any ideas ?

{
“connectivity”: {“status”:“NetworkError”,“status_code”:502,“error”:“\r\n502 Bad Gateway\r\n\r\n

502 Bad Gateway

\r\n
nginx\r\n\r\n\r\n”},
“external_ip”: {“actual_external_ip”:“90.213.145.62”,“router_external_ip”:“192.168.0.7”},
“status”: “status”: MultipleNatFound
,
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.1.1”,“found_upnp”:true}
}

Thanks

You don’t say, which router you are using.
In my fritzbox I’ve to set allow the core to set the ports and then the error 502 goes away.

Hi
I’m using a Linksys Velop mesh system.
Any help appreciated. I can’t see which settings to change on the router
I’m using ROCK installed on a NUC
Thanks