Arc connection outside of Wi-Fi network

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue


Got this is Roon Arc as unable to connect outside of network

Any ideas ?

“connectivity”: {“status”:“NetworkError”,“status_code”:502,“error”:“\r\n502 Bad Gateway\r\n\r\n

502 Bad Gateway

“external_ip”: {“actual_external_ip”:“”,“router_external_ip”:“”},
“status”: “status”: MultipleNatFound
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“”,“found_upnp”:true}


You don’t say, which router you are using.
In my fritzbox I’ve to set allow the core to set the ports and then the error 502 goes away.

I’m using a Linksys Velop mesh system.
Any help appreciated. I can’t see which settings to change on the router
I’m using ROCK installed on a NUC