ARC could not connect to Roon Core / Test in progress

Support
1

Roon Core Machine

Roon Core is a SonicTransporter, 1To

Networking Gear & Setup Details

wifi

Connected Audio Devices

iPhone

Number of Tracks in Library

11006 tracks

Description of Issue

When I want to connect my ROON ARC on my iPhone it says that my Roon Core is not accessible. When I go on my dashboard on my Roon account > Roon ARC, it’s written “Test in progress” and the arrow is spinning permanently. The Roon IP is correct and I have a Port number.
Everything was fine until the new app version, I have just updated.
Can you help me?
Thanks in advance

2

Hey @Glumite,

Thanks for your patience while we work through each thread! Following up here, are you still running into arc issues?

I’ll be on standby for your reply. :+1:

4

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