I am experiencing this as well on an Samsung S21, Android version 14, RoonARC 1.0 (226).
To be clear though, I don’t see a proper crash, which usually involves a pop-up from the android os. Rather the app just freezes with no more rendering updates. If I swipe the app away and restart it then the app just freezes with the roon arc splash logo showing.
Thank you, @Casey_Link, I am going to pass this info to our dev team. Am I getting it right that with previous Early Access build these DACs were working as expected with the same phone?
I am still hoping to use Roon ARC with a Schiit Modi Multibit 2, but same issues persist. Playback doesn’t work if the “Enable USB DAC” option is selected. Behavior wise, there is no error message when attempting to play a track, but no audio is generated and in the Roon Arc app playback is shown to be happening at an extremely slow rate (but no sound).
No issues if playing without the USB DAC option enabled or getting bit perfect playback with the Modi using other apps (such as Tidal).
Playing from a Samsung Galaxy S21.
I asked about this a year ago but never received an official response, so I am following up.
Hi Dan, is there any way to confirm what DACs are supported / the development team is working on supporting? It would be helpful to establish the definitive cause of the issue and confirm if there’s a way it can be resolved.
Not that I know. I imagine that they want to support ALL DACs (at least I hope so). BTW, I’m a fellow user like yourself, so I am not privy to any of the inside information.
Hi @lostinsummer,
Thanks for writing in to let us know about this issue. We’ve been working on ironing out a few issues that affected the Schiit Modi Multibit 2 among other DACs. We will be releasing an update soon that should address this issue.
The long “arc” of the story (excuse the pun) is that we’re releasing bit-perfect support for USB DACs in ARC in batches, as the implementation varies by manufacturer or even by device. It’s taken some time for us to identify the root causes and affected Android variants for each issue.
This particular DAC is high on the list for our QA team, but there are ongoing issues on Samsung Android phones. We’ve been testing a blind fix in Early Access but can’t confirm that it’s resolved the issue on all affected devices.
Please allow me some time to sync with development internally. If you have a recent timestamp of when you experienced odd behavior, freezing, or crashing with “Enable USB DAC” toggled, I will pass it along to development.