ARC disconnected me from my "Roon Ready" Music System

Support
1

Roon Core Machine

Windows 10 PRO version 10.0.19044 Build 19044
Alienware Laptop

Networking Gear & Setup Details

Netgear on WiFi and using Proton VPN

Connected Audio Devices

MicroRendu connected by HDMI cable from Netgear Router

Number of Tracks in Library

Description of Issue

After installing ARC, the Roon can no longer find my Roon Core.

Please send me a link so I can restore to the previous version of ROON.

As a longtime subscriber, I am very disappointed that you provide NO way to roll back!

2

Roon Remote and Roon ARC are 2 different bits of software. Use Roon Remote in the home. ARC while out of the home.

Did you uninstall remote?

3

Also https://help.roonlabs.com/portal/en/kb/articles/roon-1-8-2-0-migration-faq-16-9-2022

4

I have carefully followed all the steps outlined in your suggestions.

This is the next “hurdle”:

“One of your devices is running Roon Legacy”

Desktop is running 1.8 (build 1126) production 1x

This tablet (iPad) is running 1.8 (build 1105) stable

How do I fix that?

6

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