ARC Error on iPhone Despite Successful Configuration (ref#A1839O)

[James_Graves]

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· I can't log into ARC but I can log into Roon

How can we help?

· None of the above

Other options

· Other

Describe the issue

When running ARC on iPhone I receive the following error "There is an issue with your Roon Server". However, when I check Roon Server it says ARC Securely configured successfully "and ARC has acess" ???

Describe your network setup

Hp i7 3 GHz Desktop, 32GB Ram, running Windows 11 as Roon Server, Comcast Xfinity Internet router

[James_Graves]

Hello Roon Support,

This issue has been solved. For some reason the network was set to private and needed changed back to public. Now ARC can access my Roon server.

[daniel]

Hi @James_Graves,
I’m glad you were able to solve the problem! I’ll mark the thread as solved for you.