ARC not connecting to Core remotely but auto configuration successful

Support
1

Roon Core Machine

< NUC >

Networking Gear & Setup Details

Verizon CR1000a Router wifi/ethernet with several E3200 Verizon extenders. UPnP enabled.

Connected Audio Devices

Bluesound pulse mini 2i, Weiss DAC 501, RopieeeeXL

Number of Tracks in Library

85,521

Description of Issue

I have my ARC autoconfigured and in Roon at home it tells me that auto configuration was successful and confirmed however when I leave the house and try access via ARC I am unable to connect to the core.

1 Like
2

Hey @Dean_Kolnick,

First off, welcome to the community! We’re excited to have you here, and my apologies for the delay in my follow-up.

Are you still running into connectivity issues with running arc outside of your home network? If so, we’ll need more details around your full network setup. How is your core connected to your router? If so, I would test connecting it directly, restarting both your router, core, and resetting arc through the settings wheel in the arc app.

I’ll be on standby for your reply :pray:

4

This topic was automatically closed 45 days after the last reply. New replies are no longer allowed.