ARC Playback stopping/pausing when changing between Wifi and Mobile (Android)

For as long as I can recall, I’ve encountered this issue which I’ll summarize as follows:

In my garage, I jump in my truck and start playing an album. ARC is connected via a strong Wifi connection. The first song plays without issue. Before the first song ends, I start my drive.

Most of the time, the second song in the album/playlist will not start. ARC will just pause and I have to manually hit play on my phone to get it going again.

Is this expected behaviour?

This has affected others for a while:

I don’t think so because it doesn’t affect me :slight_smile:

To be clear, in my case I don’t think it’s an everyman case, as it were. I definitely have a dual stack home network, and my WiFi gets drops off sharply in my driveway, where there is also zero cell signal. On my drive, I have no cell signal at all for about 2 miles of driving. Then I pick up a cellular dual stack network. This particular combo doesn’t happen to a lot of people, so it’s not going to hit most folks, I surmise.

On the plus side, it can be a blessing living in a place with no cell signal. But that is off-topic…

Nonetheless, I wouldn’t want to call any of this “expected behavior” unless you like calling software feature deficits “expected.” It may, however, represent “current behavior” until it can be changed…

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I am also experiencing this! It’s definitely a long standing bug in the Android app that needs urgent fixing. It might not occur for everyone but it’s such a bad user experience that I think it deserves to be prioritized highly. If I don’t hear from a support representative I’ll probably file my own ticket.

You won’t hear from a support representative unless you file a ticket in Support. This thread here is in the user discussion section of the community, which is not monitored by support.

Ah thanks, I didn’t see that.

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Yeah, I still get this regularly.