Latest Comcast router - Intel WiFi 6 AX201
Nucleus+ is connected via ethernet
Connected Audio Devices
iPhone 12 – iOS 15.6.1 – 128G
Bluesound Pulse Flex 2i
Bluesound Pulse Flex
Bluesound Pulse 2
Auralic Aries
Bang & Olufson Beosound Stage
Number of Tracks in Library
64778
Description of Issue
First off, kudos to the Roon team for the launch of ARC! This has been a long time coming and it’s awesome to have this functionality.
ARC installed with no issues. It has been playing fine in my car, however, in my office at work I receive a poor connection error and cannot utilize ARC. I receive this error despite having a very strong wifi connection. It may be worth mentioning that the cell signal in my office is poor. Both Plexamp and Spotify work with no issues from this location.
Plexamp works from this location with a fairly high-quality setting. I currently have ARC set so that Cellular and Wifi are set to Bandwidth Optimized.
Does ARC work in your office when you disable WiFi on your phone? Your office network may be limiting access via the necessary ports required by the Core to communicate with the outside network, or you may be bandwidth-limited on WiFi within your office network.
If ARC works on a mobile connection at your office, that may provide some insight into the behavior you are experiencing over WiFi.
Your theory was correct. While WiFi does not work in my office, when I disable WiFi I am able to access ARC using my cellular connection without any issues. Thanks for your help!