ARC requests server update despite having newest version (ref#NJGPIN)

[Markus_Bohunovsky]

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· Other

Describe the issue

ARC says I need to update server (but I have the newest version)

Describe your network setup

Comcast Router, Comcast Internet

[Markus_Bohunovsky]

The second screenshot did not upload:

[Don_Gilbert]

I am having the same issue.
Thanks

[Don_Gilbert]

I know I have the latest update because I had OPRA for adding my headphones.

[Don_Gilbert]

I am having the same issue after latest update.

[DDPS]

This is a well known issue. Only solution is to delete and reinstall the app.

[connor]

Hi @Markus_Bohunovsky, @Don_Gilbert,

We’ve released a fix for this issue with Roon 1480 and ARC 1.0.60 respectively.

Unfortunately, logs show your ARC instances ingested the offending data from RoonServe before the update, so you’ll need to reinstall ARC to resolve the issue.

Once reinstalled, however, you shouldn’t find yourself stuck on the “Time for an Update” screen inaccurately again. The underlying issue has been resolved.