What is the operating system of your Roon Server host machine? · Linux Server (Ubuntu, Fedora, ArcLinux...) What kind of device are you using to perform the login? · iOS Where are you trying to login? · I can't log into Qobuz Please try to restart your Roon Server by closing the Roon Server app …

@service @roon @roonservice. Can you please pro active communicate what you are doing with this annoying experience. It‘s disapointing when so many here complaining we see no updates. Thanks.

It’s the weekend - you won’t get an update until tomorrow at the earliest. The issue is being tracked and I suspect that both Roon Labs and Qobuz want to nail the problem asap.

Thanks for reminding me it‘s weekend. Was that 4 days ago also when people start posting? My point is the communication round this kind of issues can be far more pro active. Also about it is recognized, that one is investigating, foreseen timeplan etc. etc. That’s managing expectations. Enjoy your w…

[image] john_giezen: Also about it is recognized, It’s in the title of the thread… [image] ARC unable to stream Qobuz due to communication issue (ref#JMLBMA) [Roon Tracking] Support [image]

Than we agree to disagree how customers are updated.

Add feedback here: [image] Roon "Known Issues" Pin Feature Suggestions Hey. I don’t know if Roon dev knows or cares about the subscribers, but it would appear at least on the Facebook group(s) that there have been some serious issues going on with playback and…

Hi, same problem here this last week.

Hello Roon, unfortunately I have these ARC-problems since a couple of days. Used it for years flawlessly. But now I get these Qobuz problems, over wifi and over cellular. [IMG_1865] I’m running my roon-system on an innuos zenith mk3 an roon itself works pretty good. I even didn’t change anythin…

@Peter_Scherer Yours is probably a different issue from the one in this somewhat old and specific topic. The error message you see is a known issue currently affecting several users and is under investigation here in the central thread that’s pinned at the top of the Support category: …

Also have the same problem. Only Qobuz not working via ARC, at home it works fine.

ARC shows "Problem communicating with Qobuz" on some EU networks -- Qobuz CDN issue, investigating (ref#JMLBMA)

Support

Suedkiez (Just a fellow user like you) April 12, 2026, 1:29pm 70

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