ARC smart download

Smart Download seems not to work for me. (iPhone 16). I see just »paused« and (as usual) not the slightest hint what this means and what I can do. There is enough space, the phone is logged in to the my network… But it simply doesn’t work. The help pages doen’t help. Is there anything I can do?

On the help page,

it says:

Particularly on iOS, the operating system keeps a firm grip on how much background downloading is allowed for an app. Roon did make changes that seem to allow a trickle in the background, but iit seems OS nevertheless often puts a stop to it.

If you are already doing what it recommends but it seem doesn’t work, you should open a ticket in Support