ARC super unstable on my iphone 8

Roon Core Machine

Nuc i7

Networking Gear & Setup Details

Verizon latest wifi

Connected Audio Devices

iPhone alone or w/ usb D/A (Mojo)

Number of Tracks in Library


Description of Issue

ARC app sometimes works for a minute or so then crashes.

I did all of the updates, and reinstalled ARC - Still no workie.

It turns out that a phone restart was all that it took.

I spoke too soon. Now it plays for 2 seconds and crashes. Restating the phone does not help…

Hey @Gino_Vacca1,

Ben here with the support team, thanks for taking the time to write in!

I wanted to follow up on this thread to see if you were still running into issues running Arc on your iPhone? If possible, can you provide more information around the specific model and OS running on the iPhone?

We’ll also need a more comprehensive breakdown of your full system setup, including your networking gear and how your core is connected to your network.

Lastly, have you given your router, core a hard reboot followed by selecting ‘Reset Roon Arc’ under your arc settings?

I’ll be on standby for your reply :+1: