ARC: Tidal Playback Fails on Cellular Network

I am trying to use Roon Arc when I am driving in the car - it seems to find the Tidal info - songs, my albums etc,. but when I click on any one of them - it doesn’t work - just spins - all works fine when I am at home using ARC

Hi @rohan_jayasekera,

I hope you don’t mind - we’ve split your recent post into a dedicated thread since you’re likely encountering a different issue than previously.

Do you see any diagnostics in Roon → Settings → ARC, or has port forwarding been successfully configured?

Diagnostics also show evidence of errors that we’ve resolved with the most recent build of ARC. Please update to build 129 via the app store on this device and let us know if that improves connectivity. Thank you!

Where do u want me to check this ? The PC Where the Roon service is located ? I have not configured any ports to forward. Wasnt aware that it was a requirement.

Getting error connecting to Roon ARC
{

{

“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},

“external_ip”: {“actual_external_ip”:“38.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“null”},

“natpmp_autoconfig”: {“status”:“NotFound”},

“upnp_autoconfig”: {“server_ip”:“192.168.50.1”,“found_upnp”:true,“error”:“doaction request return statuscode: ConnectFailure”}

}

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