Arc wrong ip address

Roon Core Machine

PC , INTEL i5 , 32 GIG RAM , ITB hdd

Networking Gear & Setup Details

STARLINK ,ASUS WIFI 6 ROUTER

Connected Audio Devices

APPLE TV . ZIDOO X9S , IPAD PRO

Number of Tracks in Library

10,000 PLUS

Description of Issue

When i open ROON WEB and click on ARC its showing an ip of 10.0. etc yet my core IP is 192.168 etc
ARC shows " not accessible outside "
why is it showing an IP that i dont have , it looks like a STARLINK address but i run all my network from the ASUS in the 192.168 range , i dont use the STARLINK router. thanks

@Peter_Brennan1, please share the diagnosis message found under Roon > Settings > Roon ARC.

1 Like

Hi @Peter_Brennan1,

It sounds like your PC is still receiving an IP address assignment from Starlink’s DHCP servers. Please share the diagnostics you see in the Roon ARC settings page you mentioned above, as this will equip the team to troubleshoot your issue most efficiently.

There are two likely culprits here:

  1. Your Starlink router is still hosting an active subnet in competition with what you’ve built on the Asus network behind it, and this Core is still connected via Wifi directly to the Starlink gateway’s network
  2. You have a VPN engaged or other network security

If it’s not too much trouble, a screenshot of the port forwarding or IPv6 settings (whichever you are using, I’m assuming port forwarding) of your ASUS router. Be sure to obscure the IP addresses for security.

We’ll keep a lookout for your response, and thank you for your patience.

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