So this was moved from Support to Tinkering? I still would like to request support, I assume using the official installer to run server on your own hardware is supported in general?
VMs are not an officially supported configuration, so moving to Tinkering is common unless the issue is reproduced on a supported platform, but at time of writing it’s in support.
To answer the confusing bit: It’s my hardware, a Intel based server that runs Proxmox - and that’s where the VM is hosted on. So all in my own network but not on my local machine.
Do you happen to know if there are any known limitations using a VM? Never considered this since basically every server these days is virtualized. Running the OS version of Roon on dedicated hardware that just sits idle seems like a waste.
I haven’t faced this issue during my Trial with Roon Server on my Desktop Windows 11 machine tho.
I don’t think there are any known limitations and many people use it in VMs. They gather in Tinkering. It’s just that adding all the complexity of VM (mis)configurations is not something that Roon feels they can support in particular regarding connectivity and similar issues. It’s similar to managed switches, which also work just fine if configured correctly, but they add a myriad of ways to misconfigure.
Fair point, I can imagine that the added complexity of VM might make it hard to support.
I don’t think it’s any network or VM configuration in my case since the server returns without issue when restarted. I don’t have a solid theory what this could be cause by but I would like to exclude that the following lines in the logs are a symptom of something failing that shouldn’t:
It looks like some kind of machine registration (probably to enforce a single server per license / account) succeeds.
I haven’t checked the logs but I never experience this problem. However, I never experience the problems mentioned in 99% of posts, this doesn’t mean that others don’t. Call me lucky
Hi @the-real-chris,
As noted by other users Roon does not offer support for Roon instances installed on VMs. If you can reproduce the issue on a bare metal machine then we would be happy to help you here. However if the issue only appears in VM then we have to refer your post to Tinkering. Please let us know how you would like to proceed.
Please note that Roon staff will be out of the office on December 24th-26th & January 1st in observance of the Christmas & New Years holiday period. Additionally, we will have limited staff available on December 27 & 30/31st . Thank you for your understanding and Happy Holidays to all!
