Art in database not loaded

Look at this Screenshot: you see that the identify album lookup shows album art.

But after saving, the artwork doesn’t show up, as shown in this screenshot.

I know that I can upload the artwork. That’s not the point.

What gives?

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Hey @rbienstock – I just found an unidentified album in my collection and used the Identify album to find a match – the cover art was added successfully for me, at least in the case I just tried.

Are you able to reproduce this consistently? Does it happen every time, or just with this album, or just once?

Let me know how often this is happening and we’ll look into this further if the problem is consistent for you. Sorry for the trouble!

This is the only album I’ve had this problem with. I suspect its a metadata issue.