Artist page not loading correctly. Happened before

Core Machine (Operating system/System info/Roon build number)
Roon MOCK, in passively cooled chassi. Intel i3-8100, 16Gb Ram, 250Gb NVMe m.2, 8Tb SSD

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wired, 100+100Mbps, good performance, latency below 20ms, speeds nominally around 80+90Mbps

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Various, at this time an Aries Mini.

Description Of Issue
This is not the first time i am seeing difficulties in displaying Artist biographies, or to be more specific, the parts displayed below the bio.
All i am shown is the pulsating Roon logo…
This behaviour was seen after initial release of 1.8 also and i have seen tendencies at at least one othe occasion.

I am pretty convinced this is Roon Cloud issues, but cannot say for sure…

Both my Qobuz and Tidal apps work fine, on their own or through Roon.

Exactly the same here!

1 Like

The same here. It started a few hours ago.

Same for me too (based in the UK).

Seems to be back up again?

It is solved here.

Hi everyone. Apologies for the interruption in service which, ironically, was caused by a change to resolve a long-term service stability issue. Everything should be available again.


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