Core Machine (Operating system/System info/Roon build number)
Catalina 10.15.2, Roon latest build as of 21/12/2019
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
I tagged artists. The tag “Trumpet” which was assigned to ~45 artists has disappeared for the second time: only 3 artists are left with that tag. I think that the deletion happened after updating to the latest build of Roon. However the upgrade of the Core should not be the root cause, as all other tags have not disappeared. I need Roon to stop deleting my tags.
Can you share a screenshot of an artist who you believe should have the Trumpet tag but no longer does?
In the meanwhile I have retagged the artists. In attached screenshot, all artists but the one marked in yellow lost my custom tag “Trumpet”.
Thanks for looking into this.
Besides the tagging was there any other information about these artists changed or edits that were lost?
Ad far ad I could notice, that was only the only missing element.
I’ve passed this info along to the team for investigation.
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