So we can better assist you, please describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Are other remotes experiencing the same issue?
If you go to Settings > Setup and increase the Memory for Photos/Artwork option and reboot the device is there any change?
I’m only experiencing the problem on my Ipad (with the latest IOS update) I increased the Memory settings Already. No changes. The remote on my Samsung Android Phono works fine.
My configuration: Content on a QNAP 251 NAS, Roon core (incl Tidal) on a SonicTransporter I5. TP link switch, MicruRendu with USB to an Ayre QB9 DSD dac.
My network connection is very stable and I hadn’t any problems untill a few weeks ago.
The cover arts don’t load and stay grey. When I click on a cover art I see it’s trying to load. Sometimes when i swipe the Roon app Away and click once again the cover arts are there. But when I’m clicking on a artist or So the next page is grey. No album covers.