Artwork is "unclear"

[Michael_Vinberg]

Core Machine (Operating system/System info/Roon build number)

Intel NUC NUC7i5BNK with ROCK , v1.7 , build 610

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Synology RT2600ac

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Auralic Aries Mini

Description Of Issue

Album art/image is “unclear” in Roon. I do not recall this being an issue ever before.

comparing the same image on the same desktop computer

[nuwriy]

Hello @Michael_Vinberg, my apologies for the trouble here. Can you please try clearing out the Roon Image Cache? This button is located under Roon Settings -> Setup -> Clear Image Cache -> Clear Cache.

Also, please let me know if this is happening for multiple albums or just this one and if you see this on multiple remotes. Thanks!

[Michael_Vinberg]

Cash is cleared, tried several albums I know well and have scanned myself. Still an issue.

[nuwriy]

Hello @Michael_Vinberg, are you also seeing this on multiple remotes or just one?

[Michael_Vinberg]

Hi @nuwriy
I currently use my iphone as remote so it’s too small for me to see… but it’s still showing on my desktop pc…

[nuwriy]

Hello @Michael_Vinberg, are the artist images also blurry? Could you please send me a copy of these files here so I can try them on my side? Thanks!

[Michael_Vinberg]

Hi @nuwriy

This issue is not file specific. It concerns all images. They look fine in on the same pc/screen in standard windows 10 picture viewer but “a bit” blurry in Roon on the same PC.