Asustor NAS power outage

Core Machine (Operating system/System info/Roon build number)

Asustor NAS

Description Of Issue

My NAS that runs my Roon Core had a power outage this morning. When I restarted it everything came up except Roon. It just hangs saying Loading when I go to the RoonServer page (http://localhost/RoonServer). I tried restarting the NAS and also restarting the application with no results. The log directories also have not been updated since before the power outage. It’s like something has locked Roon and making it unable to even attempt to start at the moment. Any help would be greatly appreciated.

Hi @James_Obukhovsky,

Would you kindly use the directions found here and send us over a set of logs using a shared Dropbox link? Thanks!

Hi @James_Obukhovsky,
sorry for the trouble.
Can you try installing an updated version of the Asustor Roon Server app, which is not yet in the official Asustor App listing?
No worries, your database files will not be touched by this process…

Download the updated version here:

Please uninstall your previous RoonServer software and do a manual installation of the apk fil in the App Center as outlined in the following screenshot.

After installation, please specify your previously used database directory again.

Let me know, if this solves your issues.
Kind regards

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