Audio codec issue on software startup (ref#20WJ99)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Required Audio codecs missing

Tell us about your home network

· Wifi

2

You have the Windows 10 Pro N edition, which is Windows without Media Player and therefore without media codecs. It is possible to install the codec package separately:

You can find them here, pick the right one for your Windows version:

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3

Hi @janolpr,

Welcome to the forum! @Suedkiez has steered you in the right direction with the above reply - let us know if it helps! :+1:

4

Hi @janolpr,

Our diagnostic servers indicate that your RoonServer and account might have been active since you last posted here.

Are we correct in assuming that you’ve resolved the problem at this point? Please reach out if you require additional assistance. We’ll mark this thread tentatively Solved, but it will remain open for another day in case you need anything else. Thanks!

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