Audio connected to core not working

Support
1

Roon Core Machine

Windows 10, Intel NUC, Celeron, 8Gb

Networking Gear & Setup Details

Asus RT-AX86U
Ethernet

Connected Audio Devices

HDMI cable to Arcam AVR from Intel NUC Core (audio works perfectly on other apps on NUC)

Library Size

5000 tracks

Description of Issue

Audio only output via Chromecast streaming.
Audio via HDMI connected to NUC works fine for VLC and streaming, but not Roon
Roon can see Realtek Audio and intel audio (connected to AVR) but when I enable those audio outputs connected to Core, either no audio comes out or Roon says “nothing to play/nothing playing”
why?

2

Hello @Bart_Brichau1,

Thanks so much for getting in touch and letting us know of this. Sorry about the trouble :sweat:

We’ve seen Realtek drivers cause issues with Roon. Any chance you could disable it and use the Windows generic High Definition Audio driver instead?

Thanks in advance :pray: