Audio device issue wasapi

Support
1

you have solved this anomaly. I have had this problem for a few days. Who can I send my logs to. sorry for my english.

2

Hi Marco

Please describe your issue and your hardware, so that support can engage.

1 Like
3

Roon Core Machine

Win10Pro, PC 64GB RAM

Network Devices and Installation Details

windows firewall, direct wired 10baseT connection.

Connected audio devices

Gustardx16 usb dac

Library size

Only quobuz and tidal

Description of the problem

I have always used wasapi + dsp daily and everything ok. For a few days when I try to start with wasapi + dsp it doesn’t work and I found a solution: switch to asio -play a Song -stop -switch to wasapi play.

this problem only happens with active dsp end wasapi and it doesn’t happen with bit perfect.

4

Hey @marco_di_rosa,

Thanks for letting us know of both the issue and work around you have found. We’re sorry that we didn’t get a chance to reply until just now… we know it’s been too long :pleading_face:

I was wondering, when did you first notice the change (that DSP + Wasapi no longer worked)? Did anything change? Are you using your Win10Pro for anything else than as a Roon Core?

5

i use my pc with windows 10 pro and nothing else. At the first daily session with the dac on I must first remove the USB cable and reconnect to the dac and then it works.