Audio devices disappearing frequently (ref#S8DSO9)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Audio devices keep disappearing

Tell us about your home network

· Router: Icotera i4882-73
VPN: Tailscale

2

Skärmklipp-2
Skärmklipp-2595×455 22.1 KB

3

I don´t use AirPlay. Node is connected with Ethernet and Pulse Mini 2i with Wi-Fi

4

The devices never disappear when using the Bluesound app.

5

Hey, @Robert_Lidstrom.

Thanks for the details. I would like to narrow down the pattern a bit more.

Please let us know the exact local date and time the issue next occurs. If there is a pattern, please include that as well, especially whether it happens when disabling or enabling a VPN, or when switching between Ethernet and Wi-Fi.

6

Hi,

Sure, I Will be back with more details as soon as the issue appears again.

Kind regards

Robert

7

Hello @Robert_Lidstrom

We are waiting for the updates.

8

Hi,

For now the problems are gone.

The devices kept dropping out especially when grouped. Sometimes just for a few seconds and and other times for hours. At this point I was using WiFi both on PC and audio devices. Now I’m on Ethernet (PC and Node). Not immediately but pretty soon it got better.

I guess you can close the case.

Kind regards

Robert