We’re. sorry tto hear that you’re having trouble seeing the devices connected to your Mac. This issue emerged recently on MACs running. 10.13.6 and earlier. You can take a look at this thread for more details.
Some customers have resolved this with a RAATServer refresh. You can generate a new RAATServer instance on your device by following these instructions, but please be aware that this will reset your Roon Settings → Audio Tab to factory settings and I would advise making a backup of any custom DSP settings you have:
- Create a Backup of your current Roon database
- Exit out of Roon
- Navigate to your Roon’s Database Location
- Find the folder that says “RAATServer”
- Rename the “RAATServer” folder to “RAATServer_old”
- Restart the Roon App to generate a new RAATServer folder
Please let us know if this helps!