Since the latest Roon Server 2.55 update i have constantly dropouts. The Roon client error message is ”Roon lost control of the Audio Device”. My setup is Roon Server on the Sonic transporter i7 CDR (gen3) with V2.55, Audio Device is Bacch Adio Mk3 with V1.8, Roon client is Apple iPad Air2 iOS 15.8.3 with V2.0. No other changes in my setup approx. 1 month before the upgrade to Roon Server 2.55 and after that.
Describe your network setup
1 GB Fiber from Telia, Standard router from Telia Fx1, IFI Lan iPurifier, Paul Pang Quad Switch
I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.
However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.
First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.
Hi, After resetting just everything in my Hifi chain the problem seems to be resolved. I think the message should be to to take this action after a Roon Server upgrade fo good measure. Thanks for your effort to assist in this matter.
Thanks for letting us know that everything is in working order again, this is wonderful news! I’ll go ahead and mark your case as solved, happy listening!
