Audio file loading slowly since Devialet RAAT

Hello everyone,

A short update on things…

We are still actively investigating the reports of issues using Roon Ready streaming on the new Devialet Expert Pro firmware. Significant progress has been made in isolating the factors and variables that could be causing some users to experience issues, a critical step in what will hopefully lead to all of our users being able to enjoy the new Roon Ready integration on their Devialet Expert Pro devices.

I wanted to thank the users who took the time to fill out the questionnaire, the data we have been able to capture has been invaluable as we continue isolate and iterate on potential solutions for impacted users.

The rollout of the Devialet Expert Pro Roon Ready certification was one of our biggest in terms of number of devices certified. It was a huge effort from both the Roon and Devialet development + QA teams to get the integration up to our collective high standards our users expect. Thankfully, we have been able to deliver this seamless and hopefully impressive experience to the large majority of Expert Pro owners. We are working diligently to deliver said experience to all of our users and we hope to have more news to share soon.

-John

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