Audio Out of Sync with AirPlay Grouped Devices in Roon (ref#Y3M35V)

Support
23

Hi @matt,

We do not have any updates to share at this time. Unfortunately, progress is a bit slower than usual. We’ll of course, share any updates as soon as any new information is passed our way!

24

Is a fix still in the works? Thanks

25

Hi @matt,
Thanks for checking in. This issue is on our radar, and our team is actively working toward a fix. It’s currently part of a broader effort that includes addressing a few higher-priority concerns affecting overall functionality.

While we don’t have an exact timeline to share just yet, please know that it’s in progress and hasn’t been forgotten. We truly appreciate your patience and understanding as we work through it.

If there’s anything else we can help with in the meantime, don’t hesitate to reach out.

26

Thanks for the update, but I’m unclear what this means

we’re confident our team will be able to push a fix to rid you of your sync issues

Is this still the case, or has the fix been put on hold indefinitely?

27

Hi @matt ,

The Airplay grouped device sync issues are still a high-priority ticket in our dev team’s queue. While we can’t comment on specific timelines, this will be looked at in the future. Thanks in advance for your patience until this occurs. When there is further news in this area, we will reach out again.

28

That doesn’t answer my question. I’m not asking about a specific timeline.

Has the dev team already looked at the issue, and are they confident it is fixable eventually?

Or has it not even been looked at?

29

Hi @matt,

Sorry for the confusion. Development is actively working on this issue and they’re confident they’ll find a solution; we just don’t have a fix actively prepared for release at this time. This thread will remain open so we can share progress with you as updates become available from developers.

No doubt this is a frustrating problem and a deep inconvenience to your listening through Roon. Thank you for your patience so far.

30

Hi Connor, thanks for the reply, that’s very clear. Happy to keep waiting if a solution is on the radar eventually.

31

Hi @matt ,

Thanks for your understanding and patience, we’ll reach out as soon as we have any updates from the development team regarding the issue.