Audiophilleo audio card disconnects on bit/sampling change (ref#6DMVN6)

[giovanni_brunetti]

What is the issue with your audio zone(s)?

· One audio zone missing while others appear as expected

Restart Affected Device

· No, the issue is still the same even after a restart

Restart Roon Server

· No, the issue is still the same even after a restart

Restart Network

· No, the issue is still the same even after a restart

What is the operating system of the affected device?

· MacOS

MacOS Security Settings

· No, the issue is still the same even after checking this aspect

Describe the issue

After a bit/sampling changing for example from 16/44.1 to 24/96 I loose mi audiophilleo audio card.i have to disconnect it's usb cable and the audio card is recognised again, till next bit/sampling change

Describe your network setup

I have vodafone provided and listen via wifi,problems start after update my macbook pro 3pro to tahoe

[mjw (Here I am with a brain the size of a planet and they ask me to pick up a piece of paper. Call that job satisfaction? I don't.)]

This is a known issue with Roon and macOS Tahoe. Fortunately, there is a fix in Early Access, which should be released to Production soon.

EarlyAccess: RoonServer 2.57 Build 1584 is Live!

Hey Everyone, We’re rolling out another round of earlyaccess updates for Roon, focused on improving stability and reliability. This build fixes several crash scenarios, resolves issues with Listen Later behavior, restores missing streaming service badges and versions, and improves discovery for both AirPlay 2 devices like Loxone and network devices such as Naim Atom. macOS users will also see better playback reliability after sample rate changes on Tahoe. Thank you for your continued support. …

[alex_h (Alex)]

Good day @giovanni_brunetti !

Thanks for reaching to us with this problem!

This is a known issue which is currently on the final stages of fixing.

If you want to have it now - feel free to update to Early access build as per @mjw ‘s advice.

Just don’t forget to roll back to stable build when it comes up.

Let us know please should you have more questions!

Regards.

[giovanni_brunetti]

Thank a lot,i hope fiix is on the way.
Giovanni.

[noris]

Hi @giovanni_brunetti ,

Yes, it is on the way. Feel free to update to Early Access, or wait for the production release that will follow. Thanks for your patience!

[giovanni_brunetti]

Still waiting for the solution, any idea?
More than one month i have to disconnect usb from my ma book at every bit sampling change…very tired…
Giovanni

[vadim]

Hello @giovanni_brunetti,

Thank you for getting back to us.

It looks like you may have missed it earlier — the fix for this macOS Tahoe sample-rate–change issue is already available in the Early Access build.

If you’d like to install it, you can follow the steps outlined here:

https://help.roonlabs.com/portal/en/kb/articles/roon-early-access-program

Once the fix passes final verification, it will also be included in an upcoming production release, so you can either move to Early Access now or wait for the stable rollout.

Please let us know if you have any questions or need help enabling Early Access!