Authorization error adding ffmpeg plugin to Roon OS (ref#JYG33M)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Im trying to add ffmpeg plugin, I have autorisation error. According to point "iii" (see below) I should contact you (see last point below), so here I am ;) Thx.

Connect To Roon OS - Roon OS exposes a shared network folder called `Data`. You can access this SMB share by following the instructions here, or review the steps below. We'll share an example for accessing the Data folder within the ROCK file system :
Open File Explorer>Network on your Windows PC or Finder>Go>Connect to Server on Mac.
If you see ROCK, double-click to open it.
If ROCK does not appear, For PC enter '\\rock\data' in the address bar (not the search box) and press Enter. For Mac enter 'smb://ROCK' or 'smb://[IP Address of your ROCK]' (don't include the brackets, only the IP address)
"i" - If prompted for a login, enter:
"ii" - Username: guest Password: guest
"iii" - If you receive an authorization error, stop here and report the error to our Technical Support Team.

Describe your network setup

wire connection directly to router

Hi @Michal_Majchrzak,

Thank you for your post.

Diagnostics indicate that this ROCK might have two separate subnetwork connections active. I’d ensure that RoonServer is using the same one as your network storage location by disabling any secondary network interface temporarily.

When you attempted to set up this SMB, did you use the direct IP address? That that instead of \\ROCK\data if not.

If none of that helps, you may need to edit the Windows Group policies to allow for guest network access.

These instructions are from Microsoft, not Roon, and they will have an effect on your network security settings. Please read carefully before proceeding in the articles I’ve shared above.

  1. Select Start, type gpedit.msc, and select Edit group policy.
  2. In the left pane under Local Computer Policy, navigate to Computer Configuration\Administrative Templates\Network\Lanman Workstation.
  3. Open Enable insecure guest logons, select Enabled, then select OK.

Please see here:

learn.microsoft.com

Enable insecure guest logons in SMB2 and SMB3 for Windows client and Windows…

You’ll need to edit your Group policies in Windows to allow for guest network access.

These instructions are from Microsoft, not Roon, and they will have an effect on your network security settings. Please read carefully before proceeding in the articles I’ve shared above.

  1. Select Start, type gpedit.msc, and select Edit group policy.
  2. In the left pane under Local Computer Policy, navigate to Computer Configuration\Administrative Templates\Network\Lanman Workstation.
  3. Open Enable insecure guest logons, select Enabled, then select OK.

Please see here:

learn.microsoft.com

Enable insecure guest logons in SMB2 and SMB3 for Windows client and Windows…

This article describes how to enable guest logons policy in SMB2 and SMB3 for Windows client and Windows Server devices using Group Policy and PowerShell.

If you want more context, see here:

TECHCOMMUNITY.MICROSOFT.COM

Accessing a third-party NAS with SMB in Windows 11

We’ll watch for a response. Thanks!

Hi @Michal_Majchrzak,

Thank you for your post.

Diagnostics indicate that this ROCK might have two separate subnetwork connections active. I’d ensure that RoonServer is using the same one as your network storage location by disabling any secondary network interface temporarily.

When you attempted to set up this SMB, did you use the direct IP address? That that instead of \\ROCK\data if not.

If none of this helps, try editing your Group policies in Windows to allow for guest network access.

These instructions are from Microsoft, not Roon, and they will have an effect on your network security settings. Please read carefully before proceeding in the articles I’ve shared above.

  1. Select Start, type gpedit.msc, and select Edit group policy.
  2. In the left pane under Local Computer Policy, navigate to Computer Configuration\Administrative Templates\Network\Lanman Workstation.
  3. Open Enable insecure guest logons, select Enabled, then select OK.

Please see here:

learn.microsoft.com

Enable insecure guest logons in SMB2 and SMB3 for Windows client and Windows…

If you want more context, see here:

TECHCOMMUNITY.MICROSOFT.COM

Accessing a third-party NAS with SMB in Windows 11