Authorization failing - you have already authorised one device

[Ian_Moran]

Core Machine (Operating system/System info/Roon build number)

Synology Diskstation 1515+

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue

I’m unable to start Roon on any control point. I get the message attached in the screen shot. My only Roon core is the 1515+ - the message seems to indicate I’ve connected elsewhere ??

[Carl]

Hi can you try de-authorising, and then re-authorising once more.

Also check that your Roon Remotes are running the latest version.

[Ian_Moran]

That’s exactly what I tried, and it worked. Thanks