Available in TIDAL app, not available in Roon?

Roon Software Discussion TIDAL
1

I have sporadically found that my search results in Roon (searching TIDAL) don’t find all the available tracks/albums from an artist. These are items that ARE available in the TIDAL app.

I have also found that certain tracks are “unavailable” in Roon… even when I add them to my Library using TIDAL app - then sync. They show up in the library but they have the flag “Unavailable” and nothing happens when I click play.

Anybody have a solution/explanation for this?
See Sam Smith’s recently released “Pray” as an example (verified by a friend with Roon - also unavailable in Roon for him).

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2

Same here :confused:

3

This is mostly likely a copyright issue and an error on Roon’s part, since it plays in Tidal.

I checked View File Info in the 3 dots menu of the track, then clicked File Tags. It shows that it will be available Oct. 8, at least in Canada,

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We might as well wait and see if it becomes available tomorrow.

Cheers, Greg

4

Thanks for digging in and finding that! I will report back tomorrow. I checked other tracks and their release date matches the copyright date… not sure why this one is different.

Thanks again!
Zaid

5

I had to delete and re-add the track… but it’s playing today!

Looks like your hunch could be correct!

Thanks again.
Zaid

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