Hi - I’m running earlyaccess 1292 on all devices. On iOS and Windows 11 remotes I see some playlists replaced by a line, although clicking in the area where the playlist box should be does take me to that playlist.
I’m getting it to varying amounts on both streaming services - my screenshot here only currently shows TIDAL at fault:-
Michael
Definitely not power associated - as I mentioned, one of the remotes is a Windows 11 machine.
Whatever’s causing it is in the core as all three remotes show the same missing playlist graphics. I’ve restarted Roon server and rebooted the NUC to no avail. I’ll try logging out of TIDAL and back in again to see if that sorts it. Qobuz playlists seem ok now - some of those were missing initially too so maybe TIDAL just needs a good kick.
Michael
EDIT: Nope - I logged out of TIDAL, restarted my core and logged back in. No difference, and it’s the same graphics that are missing as before. I shall ‘ave a bit more of a think…
EDIT2: I may be unfairly assuming it’s the latest earlyaccess versions causing this. I think it’s a while since I last scrolled this far down the home screen. I’ll try a database restore from a while back to see if that makes a difference.
I am out of town using my Dell XPS 15 laptop core with Verizon cellular data. I’m not seeing any of this. I think this might be a network issue. Did you reboot your router and core?
EDIT: I just checked my Nucleus and Mac Mini cores at home using Splashtop and they are not doing this either.
Could it be a caching issue?
Yep - rebooted everything, and even tried a restore to a month old backup but no difference.
I’m beginning to suspect that’s a possibility. However, having said that, I don’t see that it’s going to be caching on our remotes, because all three show exactly the same graphics missing, so I suspect something on the core but I’m not sure what yet.
I’ll try a full reboot of everything again later, when the family isn’t using the 'net (my life wouldn’t be worth living if I cut off access mid-evening!).
I would agree an in fact, I hesitated to suggest it. Then again, I assume everything flows through the core to the clients. Based on the settings UI, it appears that caching is indeed implemented on client level.
Maybe far fetched, but what if the clients tried to pull information from the core at a moment that that info was somehow corrupted. The client doen’t know this and might be storing something it thinks is accurate.
Of course, considering there is now another use with the same issue makes this even more unlikely. But where’s the harm in cleaning the client cache? (Settings => Setup => Clear Cache). It’s a little less drastic than restoring backups and reinstalling…
I cleared the cache on one of the remotes after your earlier suggestion, @s73nm - unfortunately no change afterward.
@Ricardo_Ramos you’re more fortunate than I am - at least you get the playlist titles! I have to select a playlist to enable me to see its title.
Sorry that clearing the cache did not help.
I thinks what @Ricardo_Ramos was trying to say is that, when you change your Roon theme from Light to Dark under Settings => Setup => You get to see the playlist titles.
Ah yes, I see. Just tried it on my iPad and I can see the titles, albeit with that thin line remaining like in @Ricardo_Ramos’s screenshot. Thanks to both of you - it’s a good interim tweak. Hopefully it’ll sort itself somehow as I’m out of ideas now.
Hi, all! Thank you for posting, we are going to investigate this issue.
Thanks!
–
Ivan
Thanks @ivan
Hi @Michael_Curtis !
I could reproduce this issue on my end and I have already created a ticket for our developers.
Thanks for reporting this issue!
