B1425 Stereo HomePods gone

Everything working yesterday. Wake up this morning and HomePods have disappeared. HomePod minis still there as is everything else. :man_shrugging:

Thought they just may get grouped with the Apple TV when enabled so disabled that and still nothing.

Thanks

Hi, @cpy! Thank you for your report, I am going to grab a diagnostics report from your RoonServer. Could you, please, specify the affected devices’ names so that we know what to look for in the diagnostics report?

Thanks!

–
Ivan

Hi @ivan
Thanks for the response. See pic for ATV name

As for HomePods. They were called HP (L) / HP (R)

:pray:

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Thank you for your response, @Cpy! Could you, please do the following:

  1. Reboot your RoonServer
  2. Reproduce this issue once again
  3. Use the directions found here and send over a set of logs from your RoonServer to our File Uploader and not the timestamp when this was done.

Thanks!

–
Ivan

Hi @ivan

All uploaded at 07.34am UK

:pray:

Thank you for the response, @Cpy, I will pass this info to our dev team.

–
Ivan

1 Like