I have Arc on a Pixel 7 Pro phone with 32gb of RAM. It had been working fine but sometimes stopped a couple of times before operating normally. Now it is effectively dead.
Offline I can choose a download but nothing happens when I hit play now.
Online, the message is poor connection. That has not happened in the past. As a result, I cannot see or play anything.
Any recommendations would be welcome but I’d prefer to avoid a reset if that would delete downloads.
Thanks
If nobody has a better idea, I’m afraid that resetting or, if this does not help, uninstalling/reinstalling is the usual course of action with “poor connection” messages for no reason
I have a pixel 7a and when the poor connection message appears I usually go to the info of the application and click on “force stop”.
When I restart the app everything goes back to normal
Thanks for the suggestion. I have tried this and the problem persists.
In Roon, the poor connection message has now disappeared, which seems promising.
In ARC the spinner continues and nothing else works. I would still prefer to avoid reset. Is there anything else that I can do or are you still investigating?
Update to build 1302 and associated version of ARC has eliminated poor connection message. However, at the moment, I cannot log into ARC at all. The login request sends me to Roon where I can log in but ARC doesn’t recognise this. Message “Something went wrong please try again”
It feels like we are getting close.
This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.