B416 Roon losing Qobuz High Resolution Albums

Core Machine (Operating system/System info/Roon build number)

Core Machine 1 (Main Core Machine): PinkFaun Streamer 2.16 - OS: Audiolinux- Build 416

Core Machine 2 (Test Core platform) : OS: Windows 10 Pro - Build 416 installed on November 18th, 2019

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)


Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Not relevant


  1. Qobuz albums with High Res format in My Library only available in CD format in new B416 installation.
  2. Resyncing (Sync Library Now) makes Qobuz albums loose High Res format and fall back to CD (44,1kHz/16-bit) format


I am using Roon B416 on my - AudioLinux based - Pinkfaun 2.16 streamer from the release date last year, without any issues.

I have installed a second Roon Server today on a Windows 10 Pro platform.
I restored a last night backup from my Pinkfaun streamer, and I got the platform up and running very smoothly.

However, by accident I noticed that a Qobuz album in My Library on the Windows10 platform, was now presented in 44,1kHz/16bit quality instead of 96kHz/24bit quality as on my PinkFaun streamer.

I started to investigate, using Focus-Format.
The result: In the Windows10 server, 32 ‘Qobuz’ albums in My Library have lost their HighRes format and felt back to CD (44,1kHz/16bit) format. (Full list at the end of this topic)

As an example, here is the David Bowie case:
His Main Album list on the Pinkfaun server looks like this

As you notice, all Qobuz Albums except one (Loving The Alien 1983-1989) have the 96/24 format.

On the New B416 installation (on the Windows platform), his Main Album list looks like:

6 albums have fallen back from 96/24 to CD (44,1/16) format.

I checked in the Qobuz app, and all 6 albums were still ‘liked’ in highres format .
As an example, I played ‘Heroes’ in the Qobuz app

As you can see the Heart is highlighted, and at the bottom of the screen, the album is playing in 96/24 format.

In Roon, the Highres format is NOT visible anymore, again as an example ‘Heroes’

In Roon on my Pinkfaun streamer it still looks like this:

Here is the list with 32 albums, which show this ‘defect’

Album Artist Title
Beth Gibbons, The Polish National Radio Symphony Orchestra, Krzysztof Penderecki Henryk Górecki: Symphony No. 3 (Symphony Of Sorrowful Songs)
Billy Cobham Spectrum
Blues Company X-Ray Blues
David Bowie Diamond Dogs (2016 Remastered Version)
David Bowie Young Americans (2016 Remastered Version)
David Bowie Station To Station (2016 Remastered Version)
David Bowie Low (2017 Remastered Version)
David Bowie “Heroes” (2017 Remastered Version)
David Bowie Lodger (2017 Remastered Version)
Eagles Hotel California (40th Anniversary Expanded Edition)
Eurythmics Sweet Dreams (Are Made of This) [2018 Remastered]
Eurythmics Be Yourself Tonight ((2018 Remastered))
Gang of Four Entertainment!
The Kinks Something Else By The Kinks
Neil Young Decade
Neil Young & Crazy Horse Rust Never Sleeps
Parcels Parcels
Patti Smith Banga
Ramones Rocket to Russia (40th Anniversary Deluxe Edition)
Ray Charles In Person (Edition Studio Masters)
Roni Alter Be Her Child Again
Sepultura Roots (Remastered)
The Smiths The Queen Is Dead (2017 Master)
Talking Heads Remain In Light (Hi-Res Version)
Tom Waits The Heart Of Saturday Night (Remastered)
Yes Fragile
Yes Close to the Edge
Yes Relayer
The Kinks The Kinks Are The Village Green Preservation Society (2018 Stereo Remaster)
Leon Bridges Good Thing
Shannon Shaw Shannon In Nashville
Death Cab for Cutie Transatlanticism

To make things worse and even more complex
The described situation was current today till 17h CET.

I then was so stupid to execute ‘Sync Library Now’ in Settings - Qobuz on my PinkFaun streamer
(the one with all the ‘right’ highres albums.
And now SOME (but not all 32) albums, have fallen back from HighRes to CD format.
Example - new Main Albums page of David Bowie:

Both the Albums Low and Heroes have fallen back to CD format

David Bowie Diamond Dogs (2016 Remastered Version) Still 96/24
David Bowie Young Americans (2016 Remastered Version) Still 96/24
David Bowie Station To Station (2016 Remastered Version) Still 96/24
David Bowie Low (2017 Remastered Version) CD
David Bowie “Heroes” (2017 Remastered Version) CD
David Bowie Lodger (2017 Remastered Version) Still 96/24

I have no clue what is going on here, but I really get quite nervous about this behaviour.


Thanks for the information here, @anon90297517.

If you play one of the albums that’s now showing a lower quality, and you look at the Signal Path, what does it show there?

Hi Dylan

Excelent question and the response helps me to calm down

It is still 96/24 . Whew!

Sorry, victory too soon.


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