I set up Roon server on a new M4 Mac Mini and restored from previous backups. All worked well and scheduled backups worked fine for a week or two. Now every backup fails -- scheduled or manual, to local folder or to NAS folder. The fails said the Roon database had a problem. I deleted all Roon files from my system, reinstalled it, restored from a backup from a couple weeks before the problems started -- but still all backups fail, although I haven't yet seen a message about the database having a problem. I haven't changed anything else in my Mac settings. Wondering if the issue is the latest Roon OS update (the last successful backup was build 1480).
Describe your network setup
Not really relevant (even local backups fail), but -- Xfinity Gateway modem/router, Mac Mini is Ethernet-connected to a Cisco SG 200-08 switch. The Mini is running MacOS Sequoia 15.1.
@Jeffrey_Lyness1, one suggestion: Mac Sequoia has changed some network settings which have resulted in issues with Roon. The approach here worked for me and others with getting Roon to be visible over the network from a Mac running Sequoia:
I did not need to reboot my MBPro after toggling the Roon switch On/Off/On, my MBPro connected to my W11 Roon Server in around 5 seconds.
I tried for a second time to uninstall Roon, reinstall from a fresh download, and restore from a somewhat older backup. Not sure why but this seems to have worked this time – backup up fine locally and to a NAS. I wish I could say what was different this time around for the record here… Fingers crossed that this stays resolved.
This sounds like a consequence of the network security features build into MacOS Sequoia, as @Robert_F mentioned above.
The team has an open ticket to investigate. For now, I recommend re-toggling (on/off) RoonServer’s local network access in Privacy & Security → Local Network whenever you relaunch RoonServer or restart the machine.
Thanks. But the backup failures I was having were a problem with local-hard-drive backups, too, so I don’t think just a network access issue. In any case, 5d and counting and still resolved after my reinstall as above.
Please merge this with prior topic, ref#S93QC5, thank you.
My Roon app, including all backups, worked perfectly for a month since the prior thread, backing up as scheduled to both the local Mac Mini hard drive and to a shared drive on a Synology NAS.
Then a few days ago all backups failed, Just like last time, when I try to initiate a backup (to either the local drive or the NAS), there are error messages during the ‘snapshot’ phase of backing up and then Roon seems to crash and reboot itself. On reboot, the Roon app seems to work fine (including accessing my music files from the same Synology NAS) – but I cannot perform any backups.
I am about to try the same solution I did last month – a complete removal of Roon from the system, reinstall Roon, and back up from an older backup – but before I do so, anything else I can provide or try to help diagnose this frustrating issue?
Thank you.
HOWEVER, since I wrote the above post: Well, turns out to have been simple and a different problem than last time. My Mac Mini hard drive (the local drive where the app and backups are kept) was down to a few GB open space. Apparently the lack of available space prevented the snapshots function from working, so all backups (whether to that same hard drive or to the NAS) failed.
Deleting other files to make space on the hard drive solved the issue entirely, all backups are now again working fine.
Ideally Roon wouldn't just crash, it would give an error message explaining that more space on the internal hard drive is required. But now I know to keep an eye on this.
Describe your network setup
Cisco switches. Xfinity gateway. Mac Mini (running Roon server) is Ethernet-wired to the network, as is the Synology NAS holding some Roon backups and all Roon music files.