Backup problem with external drive

I replaced the other Western digital essential drive I had and it worked fine what’s the new essential Drive for a while. And now within a few weeks it’s not working anymore it doesn’t seem to be able to find the back up files.

I recall an update for roon and maybe this affected things recently.

What external drive can I use to back up the nucleus? Seems to be a simple issue

It says I can’t send this because I don’t have the user group and then it says search for user group. This is really screwed up.

I closed your other two threads on the same subject.
Let’s keep it all in one place as multiple threads will only confuse and dilute the replies.

Hey @richard_a,

Following up on this thread, are you still having issues with backing up your Nucleus? If so, could you please the necessary system info below:

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM)

Networking Gear & Setup Details

Your network gear (model of routers/switches) and if on WiFi/Ethernet

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!