Backup questions

[Jason]

Hi Folks,

I have a few question regarding the database backup.

1. Is backup scheduling still using UTC? Or my local time?
2. Does backup work if computer is asleep through the night?
3. Also, backup warning icon disappears and doesn’t reappear again if retry is unsuccessful. My backup is set for every 2 days and I find it disturbing when I see the backup is behind 2 weeks with no additional warnings. How does one know if Roon is retrying a failed attempt?

Thanks in advance for your help.
Jay

[noris]

Hello @Jason

Thanks for your questions, here are the answers:

1. Backups should be using local time, backups using UTC was a bug that was resolved.
2. No, your computer must be powered on and Roon has to be active for a backup to occur.
3. The dev team has just addressed an issue with backups retrying if they failed.
   This fix will be published in an upcoming release once it has passed QA verification.

Thanks,
Noris

[Jason]

Hi Noris,
Thanks for your clarification.

I may have found a bit of a bug. I’ve been able to repeat this several times.

1. Setting for 12am, displays schedule back up for “noon”.
2. Setting for 12pm, displays schedule back up for “midnight”.
3. With midnight displayed if I go back to edit the time, setting shows “0am” in the little window.

Thanks again for your help.
Jay

[noris]

Hi @Jason,

Thanks for the report, I can definitely ask QA to take a closer look at this behavior.
Can you provide some more information regarding your Core by using this thread as a guide?

I'm having a problem with Roon -- where do I report it?

Reporting An Issue To Roon Support Still having a problem? Something seems wrong? Roon’s community site is where you can find the answers you need. The Roon team keeps a close eye on the Support section, and with help from members of the community all kinds of questions get answered quickly. If you need to report an issue, just tag @support in the body of your post (not the subject), making sure to: Describe Your Setup Tell us about your setup when reporting an issue. If you’re already runnin…

Thanks,
Noris

[Jason]

Hi Noris,
Information on core as requested:

Roon 1.6 (Build 390)
macOS 10.13.6
Mac Mini (Late 2014)
2.6ghz Intel Core i5
16GB 1600mhz DDR3
Music is stored on external 2TB HDD with USB
Total number of track: 22,000
Main System: Allo DigiOne
Secondary Systems: Combination of ChromeCast Audio and Airplay

Please let me know if further information is required.
Thanks again,
Jay