Backup restore issue on Roon Server with Ubuntu (ref#6J6LSD)

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

I used a headless late 2014 Mac Mini with a spinny HD to host my Roon server without problems until it started crashing intermittently over the last few weeks. I know its old kit but decided I would like to give it a new lease of life by replacing the old Mac OS with Ubuntu on an external SSD. Partly a learning project for me (never used Linux) but I hoped it would improve performance and stability.
Ubuntu installation of latest version - no problem. Roon server more tricky. It took a lot of research time which could have been avoided if the Roon website catered for novices - but eventually got it running.
Now I have a server which works, identifies all my devices, recognises library tracks and plays well. But I cant get it to restore my library from a backup. I have tried several backups but all hang at about 30%.
I installed a server on my iMac and that restores fine from the backups so they are not damaged. A new backup made from the iMac still crashed on the Ubuntu system. However backups created on the Ubuntu system work - for what that is worth.
Is there an issue with backups across different OSs?
I could easily go back to MacOS but I have invested so much time I would like to complete the project. I may even buy one of the new Mac Minis, which are brilliant value but is seems a waste to use so much kit for a headless Roon server even though they come in cheaper than the Roon one.
Any help greatly appreciated.

Describe your network setup

Virgin hub 5 in modem mode with an Eero mesh router. The Mac Mini is connected by ethernet.

2

Hi @Steve_Smith4 ,

Thanks for reaching out with your message. We’ve activated diagnostics for the Ubuntu Roon Server but it doesn’t appear to be online at the moment. When you have a chance, can you turn the server on, let it run for at least a few minutes and then let us know here so that we can check the logging for clues as to the restore failure? Thanks!

3

Update
You can buy an old Mac for next to nothing but dont skimp on the storage. The problem was a discount SSD which was causing the crashing.
I invested in a decent drive and reinstalled MacOS and everything is fine.
Still dont understand the cause of the restore failure but now I dont care.
And at least now I know I dont like Linux.

4

Thanks Norris. As posted in the update above the problem is now fixed, though I never got to the bottom of the failure to restore from backup.
The crashing was due to a faulty SSD so I got a new one and am fine now with MacOS.

5

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