Backup restore on new core failes


(Daniel) #22

Hi Noris,

the folder contains 260 folders, about 6-7 screenshots, so I hope the upper one is sufficient?


(Noris) #23

Hello @Daniel_Hildebrandt,

I am specifically looking to see if you have _roon_backup_root in the top level folder and _roon_backup in the screenshot that you posted. Can you please confirm if either of these files are present and if so post a screenshot of them?

Thanks,
Noris


(Daniel) #24

Only _roon_backup is there. If I copy the other file from the upper folder, where it is and try to restore then, it also fails.


(Noris) #25

Hello @Daniel_Hildebrandt,

Thanks for providing those screenshots, QA is still taking a look to see what can be done here regarding your backup.

They are still confirming exactly what is going on here, but I am optimistic that we can help. I will be sure to let you know as soon as I have heard back from them.

Thanks,
Noris


(Noris) #26

Hello @Daniel_Hildebrandt,

QA believes that they have made some progress in repairing that backup archive. I have just PM’d you a link to the repaired archive. Please give it a try and let me know how it goes.

Thanks,
Noris


(Daniel) #27

Hi Noris,

I am restoring right now and everything seems to work so far. Thank you for that. How can I prevent from having this problem again? I just did the usual routine with the backup…

BR
Daniel


(Ged) #28

Backups can fail. In IT we take multiple backups and test them, do test restores etc. It’s a pain but as you have found, no test means no assurance.
If you have a spare pc or laptop around try test restores to that for assurance.


(Noris) #29

Hello @Daniel_Hildebrandt,

Glad to hear that the restore worked ok! :sunglasses:.

I would suggest keeping multiple scheduled backups of your Roon database. Personally, I backup every 3 days and keep a maximum of 15 backups, so if for whatever reason one goes wrong I can revert to an earlier backup.

I do not make many edits to my library so if you often groom your database, I would then suggest making a scheduled backup every day and keep 15-20 maximum. Either way, glad to hear you’re up and running again.

Thanks,
Noris


(Daniel) #30

OK guys, so thank you for supporting me and I keep doing the backups frequently.


#31

Oh good. Glad you got it worked out