Batch of Tidal albums added to my library now missing

[noris]

Hello @Vince_Deters,

Thanks for contacting support. Indeed TIDAL went down for a few hours on Wednesday night and it may have been at the same time that you were adding the artists with ‘S’. You can read the report of TIDAL going down here:

TIDAL tracks won't play [TIDAL service outage - Fixed now]

#support I am unable to get any Tidal albums/tracks to play. All are displayed but when I click on a track nothing happens. I accessed Tidal directly and it seems to be working ok. The problem seems to be accessing it from within roon. I signed off my account an re-signed on. Still not playing.

My question to you is are you still experiencing the same issues now that TIDAL’s service outage has been fixed? Are you able to add the missing artists and they show up properly now? If everything seems to be working as expected now I would say it’s safe to assume that it was a temporary issue while TIDAL’s service was being restored.

Thanks,
Noris