BBC 6 Music stream continuously stopping or failing to play

@support

Roon Core Machine

Mac Mini M1 (2021)

Networking Gear & Setup Details

MacMini (roon core) >> ethernet >> tp link switch >> ethernet >> Asus RT-AX86 >> ethernet >> VM Hub (modem mode) >> fibre 900 Mbps down / 50 Mbps up

Connected Audio Devices

Lyngdorf TDA1120i

Number of Tracks in Library

zero

Description of Issue

BBC 6 music stream is stopping after approx 30 secs of play. May occasionally say it is playing but there is no sound and otherwise it will fail to start with an error opening the file

09/29 18:41:20 Trace: [Lyngdorf TDAI-1120 @ 10.10.5.125:51504] [raatclient] SENT [6155]{"request":"start","min_offset":745028793,"stream_sample":0}

09/29 18:41:20 Trace: [Lyngdorf] [zoneplayer/raat] Endpoint Lyngdorf TDAI-1120 State Changed: Ready => Playing

09/29 18:41:20 Debug: [easyhttp] [245] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio%3d320000.norewind.m3u8 returned after 56 ms, status code: 200

09/29 18:41:20 Trace: [Lyngdorf TDAI-1120 @ 10.10.5.125:51504] [raatclient] GOT [6154] {"status":"Playing"}

09/29 18:41:20 Trace: [Lyngdorf TDAI-1120 @ 10.10.5.125:51504] [raatclient] GOT [6155] {"time":10592867355256,"status":"Success"}

09/29 18:41:20 Debug: [easyhttp] [246] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio=320000-260073951.ts returned after 43 ms, status code: 200

09/29 18:41:20 Debug: [easyhttp] [243] GET to https://internetradio.roonlabs.net/2/api/stations/f7ae2daa-01fe-4b41-ac9a-2fd74a4efb68/metadata?format=msgpack&wait=True&timestamp=-1& returned after 456 ms, status code: 200

09/29 18:41:20 Debug: [easyhttp] [242] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack& returned after 952 ms, status code: 200

09/29 18:41:24 Debug: [easyhttp] [247] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio%3d320000.norewind.m3u8 returned after 53 ms, status code: 200

09/29 18:41:24 Debug: [easyhttp] [248] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio=320000-260073952.ts returned after 42 ms, status code: 200

09/29 18:41:25 Trace: [Lyngdorf] [LowQuality, 24/48 AAC => 24/48] [PLAYING @ 0:03] Jamie xx - KILL DEM

09/29 18:41:25 Info: [stats] 403047mb Virtual, 663mb Physical, 249mb Managed

09/29 18:41:30 Trace: [Lyngdorf] [LowQuality, 24/48 AAC => 24/48] [PLAYING @ 0:08] Jamie xx - KILL DEM

09/29 18:41:30 Debug: [easyhttp] [249] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio%3d320000.norewind.m3u8 returned after 57 ms, status code: 200

09/29 18:41:30 Debug: [easyhttp] [250] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio=320000-260073953.ts returned after 44 ms, status code: 200

09/29 18:41:35 Trace: [Lyngdorf] [LowQuality, 24/48 AAC => 24/48] [PLAYING @ 0:13] Jamie xx - KILL DEM

09/29 18:41:40 Info: [stats] 403046mb Virtual, 663mb Physical, 249mb Managed

09/29 18:41:40 Trace: [Lyngdorf] [LowQuality, 24/48 AAC => 24/48] [PLAYING @ 0:19] Jamie xx - KILL DEM

09/29 18:41:46 Debug: [easyhttp] [251] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio%3d320000.norewind.m3u8 timed out after 10008 ms

09/29 18:41:46 Debug: [easyhttp] [252] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio=320000-260073954.ts returned after 49 ms, status code: 200

09/29 18:41:46 Trace: [Lyngdorf] [LowQuality, 24/48 AAC => 24/48] [PLAYING @ 0:24] Jamie xx - KILL DEM

09/29 18:41:50 Debug: [easyhttp] [254] GET to https://internetradio.roonlabs.net/2/api/stations/f7ae2daa-01fe-4b41-ac9a-2fd74a4efb68/metadata?format=msgpack&wait=True&timestamp=-1& returned after 469 ms, status code: 200

09/29 18:41:52 Trace: [Lyngdorf] [LowQuality, 24/48 AAC => 24/48] [PLAYING @ 0:31] Jamie xx - KILL DEM

09/29 18:41:55 Info: [stats] 403039mb Virtual, 665mb Physical, 248mb Managed

09/29 18:41:56 Debug: [easyhttp] [253] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio%3d320000.norewind.m3u8 timed out after 10010 ms

09/29 18:42:06 Debug: [easyhttp] [255] GET to http://as-hls-uk-live.akamaized.net/pool_904/live/uk/bbc_6music/bbc_6music.isml/bbc_6music-audio=320000-260073955.ts timed out after 10010 ms

09/29 18:42:06 Warn: [streammediafile] error reading stream: Arg_NullReferenceException

09/29 18:42:06 Trace: [Lyngdorf] [LowQuality, 24/48 AAC => 24/48] [PLAYING @ 0:31] Jamie xx - KILL DEM

09/29 18:42:06 Info: [zone Lyngdorf TDAI-1120] OnPlayFeedback StoppedEndOfMediaNatural

09/29 18:42:06 Trace: [Lyngdorf] [LowQuality, 24/48 AAC => 24/48] [STOPPED @ 0:00] Jamie xx - KILL DEM

09/29 18:42:06 Trace: [Lyngdorf] [zoneplayer/raat] Endpoint Lyngdorf TDAI-1120 State Changed: Playing => Prepared

09/29 18:42:06 Trace: [Lyngdorf TDAI-1120 @ 10.10.5.125:51504] [raatclient] SENT [6293]{"request":"end_stream"}

09/29 18:42:06 Info: [audio/env] [zoneplayer] All streams were disposed

09/29 18:42:06 Trace: [Lyngdorf TDAI-1120 @ 10.10.5.125:51504] [raatclient] GOT [6154] {"status":"Ended"}

09/29 18:42:06 Trace: [Lyngdorf TDAI-1120 @ 10.10.5.125:51504] [raatclient] GOT [6293] {"status":"Success"}

09/29 18:42:06 Trace: [Lyngdorf] [zoneplayer/raat] sync Lyngdorf TDAI-1120: realtime=10638201087177 rtt=500us offset=9152480087us delta=773us drift=-1057us in 46.1545s (-22.915ppm, -82.495ms/hr)

09/29 18:42:07 Debug: [easyhttp] [256] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/events?format=msgpack& returned after 471 ms, status code: 200

09/29 18:42:07 Debug: [easyhttp] [257] POST to https://internetradio.roonlabs.net/2/api/reporting/internetradioplayback/plays?format=msgpack& returned after 478 ms, status code: 200

09/29 18:42:10 Info: [stats] 403039mb Virtual, 665mb Physical, 248mb Managed

09/29 18:42:11 Trace: [zone Lyngdorf TDAI-1120] [zone] no playback for 5s, suspending to release audio device

09/29 18:42:11 Trace: [zone Lyngdorf TDAI-1120] Suspend

09/29 18:42:11 Trace: [zone Lyngdorf TDAI-1120] Stop

09/29 18:42:11 Info: [zone Lyngdorf TDAI-1120] OnPlayFeedback Stopped

09/29 18:42:11 Trace: [zone Lyngdorf TDAI-1120] Stop

09/29 18:42:11 Info: [zone Lyngdorf TDAI-1120] Canceling Pending Sleep

09/29 18:42:11 Info: [zone Lyngdorf TDAI-1120] Canceling Pending Sleep

09/29 18:42:11 Info: [audio/env] [zoneplayer -> stream] All streams were disposed

09/29 18:42:11 Trace: [Lyngdorf TDAI-1120 @ 10.10.5.125:51504] [raatclient] SENT [6398]{"request":"teardown"}

09/29 18:42:11 Trace: [Lyngdorf] [zoneplayer/raat] Endpoint Lyngdorf TDAI-1120 State Changed: Prepared => Idle

09/29 18:42:11 Debug: [raat/tcpaudiosource] disconnecting

09/29 18:42:11 Info: [audio/env] [zoneplayer -> stream -> endpoint] All streams were disposed

09/29 18:42:12 Trace: [Lyngdorf TDAI-1120 @ 10.10.5.125:51504] [raatclient] GOT [6152] {"status":"Teardown"}

Hi @ChrisRoon ,

Can you please confirm if you see the issue on multiple zones or just the Lyngdorf? Are you able to reproduce the issue when playing you System Output on your Mac?

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