BBC Radio 3 issues

Have you got an example that always works?

There is a fix if you are in the U.K.

Try Radio Paradise Mellow MIx (320 stream). I’ve just started it (9.10pm) and I’ll see if it’s still running in the morning.

Update: Radio Paradise stream has run all night without a hitch. It’s now 11.10 am.

Looking at the logs and simply looking at the text I can see ‘Killing connection’, lost client connection. Retrying

This is on ethernet and wireless end points, but again Sonos streaming is working fine.

01/06 11:27:22 Trace: [Bedroom] [LowQuality, 24/48 MP3 => 24/48] [16% buf] [PLAYING @ 3:44] BBC Radio 6 Music
01/06 11:27:22 Trace: [HiFi] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 3:44] BBC Radio 6 Music
01/06 11:27:22 Trace: [Office] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 3:44] BBC Radio 6 Music
01/06 11:27:22 Info: [stats] 39285mb Virtual, 838mb Physical, 468mb Managed, 114 Threads,  FDs 
01/06 11:27:22 Trace: [library] endmutation in 13ms
01/06 11:27:25 Trace: Successful POST response from https://push.roonlabs.com/push/1/connect
01/06 11:27:25 Trace: [push] connecting to 35.196.114.77:9204
01/06 11:27:25 Trace: [push] connected
01/06 11:27:25 Trace: [rnet/RnetJsonClient] no data received for >10000ms. Killing connection.
01/06 11:27:25 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] lost client connection. Retrying
01/06 11:27:25 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] connecting (attempt 1)
01/06 11:27:25 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] connected
01/06 11:27:25 Trace: [rnet/RnetJsonClient] SENT {"request":"enumerate_devices","subscription_id":"0"}
01/06 11:27:28 Trace: [Bedroom] [LowQuality, 24/48 MP3 => 24/48] [16% buf] [PLAYING @ 3:50] BBC Radio 6 Music
01/06 11:27:28 Trace: [HiFi] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 3:50] BBC Radio 6 Music
01/06 11:27:28 Trace: [Office] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 3:50] BBC Radio 6 Music
01/06 11:27:32 Trace: [library] endmutation in 28ms
01/06 11:27:33 Trace: [Bedroom] [LowQuality, 24/48 MP3 => 24/48] [16% buf] [PLAYING @ 3:55] BBC Radio 6 Music
01/06 11:27:33 Trace: [HiFi] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 3:55] BBC Radio 6 Music
01/06 11:27:33 Trace: [Office] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 3:55] BBC Radio 6 Music
01/06 11:27:35 Trace: [rnet/RnetJsonClient] no data received for >10000ms. Killing connection.
01/06 11:27:35 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] lost client connection. Retrying
01/06 11:27:35 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] connecting (attempt 1)
01/06 11:27:35 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] connected
01/06 11:27:35 Trace: [rnet/RnetJsonClient] SENT {"request":"enumerate_devices","subscription_id":"0"}
01/06 11:27:37 Info: [stats] 39289mb Virtual, 800mb Physical, 488mb Managed, 116 Threads,  FDs 
01/06 11:27:38 Trace: [Bedroom] [LowQuality, 24/48 MP3 => 24/48] [16% buf] [PLAYING @ 4:00] BBC Radio 6 Music
01/06 11:27:38 Trace: [HiFi] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 4:00] BBC Radio 6 Music
01/06 11:27:38 Trace: [Office] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 4:00] BBC Radio 6 Music
01/06 11:27:44 Trace: [Bedroom] [LowQuality, 24/48 MP3 => 24/48] [16% buf] [PLAYING @ 4:05] BBC Radio 6 Music
01/06 11:27:44 Trace: [HiFi] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 4:05] BBC Radio 6 Music
01/06 11:27:44 Trace: [Office] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 4:05] BBC Radio 6 Music
01/06 11:27:45 Trace: [rnet/RnetJsonClient] no data received for >10000ms. Killing connection.
01/06 11:27:45 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] lost client connection. Retrying
01/06 11:27:45 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] connecting (attempt 1)
01/06 11:27:45 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] connected
01/06 11:27:45 Trace: [rnet/RnetJsonClient] SENT {"request":"enumerate_devices","subscription_id":"0"}
01/06 11:27:49 Trace: [Bedroom] [LowQuality, 24/48 MP3 => 24/48] [16% buf] [PLAYING @ 4:11] BBC Radio 6 Music
01/06 11:27:49 Trace: [HiFi] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 4:11] BBC Radio 6 Music
01/06 11:27:49 Trace: [Office] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 4:11] BBC Radio 6 Music
01/06 11:27:53 Info: [stats] 39289mb Virtual, 414mb Physical, 509mb Managed, 116 Threads,  FDs 
01/06 11:27:55 Trace: [Bedroom] [LowQuality, 24/48 MP3 => 24/48] [16% buf] [PLAYING @ 4:17] BBC Radio 6 Music
01/06 11:27:55 Trace: [HiFi] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 4:17] BBC Radio 6 Music
01/06 11:27:55 Trace: [Office] [LowQuality, 24/48 MP3 => 24/48] [PLAYING @ 4:17] BBC Radio 6 Music
01/06 11:27:55 Trace: [rnet/RnetJsonClient] no data received for >10000ms. Killing connection.
01/06 11:27:55 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] lost client connection. Retrying
01/06 11:27:55 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] connecting (attempt 1)
01/06 11:27:55 Trace: [raatserver] [RaatServer Phil-iPad-Pro @ 192.168.1.182:9200] connected

Hey folks, I apologize we couldn’t get back to you all sooner. Between the holidays, recent releases, and a couple of COVID-stricken teammates, we’ve fallen behind and are stuck playing catch up. It’s not an excuse, of course, but I did want to at least explain the delay.

Let’s try to run this one down. If you’re experiencing dropouts with BBC radio stations, please reply with the following details:

  • The BBC radio station you’re having trouble with
  • Your location
  • Do you get dropouts streaming to system output? (yes/no)
  • The local time and date of the most recent dropout you observed
  • Click this link and upload your logs (if you need instructions for grabbing logs, you can find them here)
1 Like

Hi Kevin

The BBC radio station you’re having trouble with - BBC 6 Music

  • Your location - High Peak, UK
  • Do you get dropouts streaming to system output? yes
  • The local time and date of the most recent dropout you observed
    [/quote] 01/06 11:27:22

Logs for this event are above, I deleted the log history and will upload a full log set when this happens again.

01/06 17:48 BBC 6 Music streaming stopped, logs uploaded.

Hi Team

Further log file uploaded. Used 2 Sonos speakers, Office ethernet connected, Bedroom wireless.
Both suffered cut outs and sometime only one speaker playing in random order.
18:57 - 18:55 6 Music.
18:55 - 18:58 BBC Radio 2
18:58 - 19:00 Virgin Radio UK.
19:00 - 19:05 Dire Straits , Tidal Streaming

M1 Mac mini core does not seem stressed


Hi Kevin

The BBC radio station you’re having trouble with - BBC Radio 3 (320k).
Your location - London, UK
Do you get dropouts streaming to system output? yes
I don’t know the exact time of the last dropout. It was around 2100 GMT.

I’ve uploaded the logs to Noris Onea, or whatever it’s called


This problem with BBC radio streams in the UK has been there ever since I started using Roon.

Hi Kevin

If you look at my uploaded 23_18_LOG.txt you can see at about 23:15 I play BBC 6 Music, the sound cuts out during play, I then pause and swap to Dire Straits via Tidal which plays without issue which I think excludes my network. This is then changed back to BBC 6 music which again cuts out.

Let me know if you require anything further.

Cheers Phil

Thankfully I’m not suffering dropouts on BBC Radio 3, but I would love to see the return of the metadata we had for one glorious afternoon.

Hi Vinek - yes, wasn’t that great!

Are you in the UK?

Yep, I’ve seen that too
 Some testing? If you are interested in metadata for BBC Radio 3 I can configure Roon to do so, but be aware it will only be in MP3 128kbps. I am not in the UK and don’t have access to the 320kpbs streams. Let me know if of interest and I’ll had it to my relay/metadata processing server and add the link in Roon’s Live Radio directory. A similar service is already in place for BBC Radio 6 Music (pick up the 129 kbps MP3 stream) because I listen to it a lot :slight_smile: EDIT : just added the steam to Live Radio directory

1 Like

@ Vinek_Pulova

Haha! Tonight the metadata is back. I wish someone would tell me why!

ah ah yes !
If it doesn’t last just pick up the 129kbps MP3 stream I have just added, it will always carry metadata as I am the one to inject them in the stream directly from BBC website.

1 Like

So it is! This is mysterious and welcome. If this is your doing RĂ©mi, thank you.

At the moment it’s providing info on the AAC 320 stream. Is it likely to disappear again or do we have to routinely go for the MP3?

@Margaret_Charlton yes, I’m in the UK and I was forever going to BBC Sounds to identify unfamiliar music just like you.

It’s back on other BBC stations too
 BBC Radio 4 extra just now


Update to keep thread alive: metadata is still there (hooray) but random dropouts remain a thing.

Agreed, tried last night it was fine, this morning cutting off, reverted to sonos control and no issues.