September 26, 2022, 12:21pm
Roon Core Machine
NUC ROCK Running the latest 2.0 release
Networking Gear & Setup Details
Unifi Dream Machine Pro - NUC ROCK connected by ethernet
Connected Audio Devices
Wifi connected Macbook Pro running the latest 2.0 universal binary of Roon.
Zuma wireless ceiling speakers
Number of Tracks in Library
Description of Issue
Many BBC radio stations stop playing after a few seconds in Roon. On any of my endpoints.
The stations play fine in my browser - using the same URL used by Roon.
All other streaming radio station that I’ve tried - work without issue. It’s just BBC Radio that’s doing this. Mostly BBC 3 and BBC 4 that I’ve tried.
I’m in the UK
September 26, 2022, 12:47pm
They are working for me here is the US.
I see that they have several steam options have you tried them all?
September 26, 2022, 12:54pm
Can you list your endpoints for the benefit of the Support team? Thanks.
September 26, 2022, 1:01pm
Just added two that I’ve used recently.
However, it seems unlikely that it’s related to the end points as all other streaming radio stations I’ve tried work fine - as does Qobuz content and localy stored content.
September 26, 2022, 1:02pm
Yup, also tried the lower bitrate streams for BBC R 3
September 26, 2022, 1:19pm
Well, there was a similar issue reported some months back (BBC Radio stations cutting out for a user in the UK) that turned out to be an issue with the Raat server and an endpoint…
I suspect that Support are going to have to pull logs from your system to see if something turns up in them.
September 27, 2022, 11:24am
Still no luck today. Problem continues.
I resrated the Roon Server just in case that helped - it didn’t.
Tried playing to an airplay endpoint - same problem.
Once again - it’s only BBC stations that have this issue
BBC Radio 3 and 4 play for a few seconds then stop
September 27, 2022, 12:57pm
No it didn’t, the thread was closed because one user was working with their hifiberry thing.
BBC radio streams have been flakey since day 1, every few months people report issues (normally with sonos endpoints) Support ask a few questions, people get fed up and the thread goes quiet.
I’ve seen many users reporting these issues. I no longer use Roon to play any BBC radio stations as it’s so hit and miss whether it will be stable. I just use Sonos for BBC radio now as it’s rock solid.
September 27, 2022, 1:23pm
For people in the UK, AFAIK. The rest of us apparently have no problems - which would seem to point to an issue associated with the Beeb’s geo-fenced streams in the UK.
September 27, 2022, 1:27pm
But it’s rock solid using the BBC sounds app, Sonos app, Blusound app, Innuos Sense and Lyngdorf.
The only app that has issues for me is roon.
September 27, 2022, 1:31pm
Yes and if “Support ask a few questions, people get fed up and the thread goes quiet” then it will never get solved, will it?
September 27, 2022, 1:34pm
I think it was the lack of feedback from support that resulted in people getting exasperated and quiet.
Support asked for logs and details of which station, stream and codec which people were supplying but after 5 months of “we’re looking into it” they (rightly) got fed up (and then the thread was closed as fixed)
September 27, 2022, 1:36pm
Threads get closed - but that doesn’t mean that the issues have been fixed.
September 27, 2022, 1:39pm
Is that from a roon fortune cookie?
I’m distracting from the OPs issue so I’ll be quiet now.
September 27, 2022, 3:02pm
SO I may have solved my own issue. Maybe - let’s see if it holds up for a while./
I started using Cloudflare for DNS for my entire network a few weeks ago. So Roon Core was using 220.127.116.11
Having read through a couple of long threads on the issues with BBC Radio here, I saw one post where someone changed their DNS provider to 18.104.22.168 google and it solved the problem.
So I did the same just for the core.
It seems to work now. Fingers crossed
September 27, 2022, 3:26pm
Keep us informed… Thanks.
September 27, 2022, 4:49pm
OK, BBC R 3 has been playing without issue for more than 2 hours.
So I stopped it and changed the DNS Server on the CORE back to Cloudflare.
And… Radio 3 stopped working! Back to playing for a few seconds and stopping.
Changed it to Virgin Media’s DNS Server (I’m on Virgin) and sure enought it works fine.
So the issue seems to be related to geo location and DNS.
Edited to add: I’ve gone back and forth a few times between 22.214.171.124 and 126.96.36.199 and confirmed the above.
September 29, 2022, 4:49am
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