Beck - Sea Change

Support
1

@support Seem to be having problems adding this album to my library.

I have added it through the Tidal desktop app but no matter what I do it will not show in my Roon library.

I’ve also tried adding it through Roon, but again it never shows up.

Any assistance would be appreciated.

Many thanks

Wayne

2

Is it there as a hidden duplicate album? Do you have your own copy already in your music library?

3

No, there is no copy locally

4

Hi Wayne,

I’ve got a Flac copy in my library, however I don’t see the Other Versions button, so I don’t see it in Tidal.

Searching Tidal, I don’t see it there either. I’m in Canada.

Can you see if you are able to play the album from Tidal? What country are you in?

Cheers, Greg

5

Hi Greg,

Yes I can find it perfectly and play in both Tidal and Roon.

I just do a search for “Beck Sea Change”.

It’s just saving it thats the problem. My Tidal account is Polish registered.

6

Hey Wayne,

Might have to get @support to take a look.

Cheers, Greg

7

Thanks Greg, hopefully they will catch this thread.

8

Actually brought the hi-res download of the album now from Qobuz.

Curious to know what the problem with Tidal was though.

9

Closed due to inactivity. If you are still seeing this issue, please open a new support thread.