Blue Sound player missing from Auduo Settings

@support

I have 4 blue sound players, 3 of them are node 2 and 1 is a vault.

in the blue sound app I see all 4 of them but in the audio set up I only see 2 of them.

Hi @Michael_Cassels ---- Thank you for the report and sharing your feedback with us.

Moving forward, may I very kindly ask you to please provide me with the following:

  1. A brief but accurate description of your current setup as seen here.

  2. Please confirm which devices are not showing up in Roon.

  3. Can you please describe your network configuration/topology, as well as providing insight into any networking hardware you may be implementing. I want to have a clear understanding of how these devices are communicating with Roon/your network and what tools are being used to make those connections possible.

  4. Since you’ve been using Roon has this always been in an issue? In other words was there a time when this was working and if so have any changes been made to your setup since making this observation?

  5. While this may seem elementary, have you tried power cycling your core, these endpoints, and any networking hardware (ie router, switches, etc) that you may have in place since noticing this issue?

-Eric