Botched charset in tidal album

[sergej_teregeshev]

Core Machine (Operating system/System info/Roon build number)

ubuntu20/nuc7i7/1.8.778

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

asus rt-n56u

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

hegel h390 via bridge on intel computestik/ubuntu18

Description Of Issue

what’s that @support?

[beka]

Hey @sergej_teregeshev,

Thanks for reaching out about this and sorry about the trouble. We’d love to help!

We’ve identified that this behavior is generally associated with Roon running out of a graphics memory – it can happen due to issues with your graphics card, your operating system, other programs that are running, or the size of your collection.

Usually a restart of Roon or a reboot of your Core will fix the issue (power off, unplug for a couple of minutes, plug back in and turn on again).

Please, let me know if this helps

[sergej_teregeshev]

it’s one time case, but after hard-resetting win10remote and nuc-core - nothing changed:

not of a problem for me, but maybe interesting case for you.

[beka]

Hey @sergej_teregeshev,

Thanks for the additional screenshots and details - I appreciate you rebooting your Core. Does this happen for all albums, or just a few? Are these titles in your local library - they seem to be in Tidal.

I’ll pass this on to our technicians, so they can follow up with more insight. Thanks in advance for your patience - we are a bit behind

[joel]

This is Four Tet. I’m not sure that anyone anywhere is able to render this correctly. In fact, I’m not sure than anyone knows how it should be rendered.

[sergej_teregeshev]

thank you Ж) for real: