…but died today. I have reinstalled the operating system, but cannot see the Roon labs software running. Completely missing from the web interface. At a loss. Sure it’s a simple fix, just cannot work out what that is.
There’s a 2TB internal SSD that I can still connect to over the network … but no server/ROCK running.
That doesn’t look so bad. The ROCK Core is ok, the music drive is ok, only the database is still busy. If 50000 to 100000 music titles are to be read in, this will not be finished in a few minutes. If it doesn’t finish for hours, maybe the reset will help.
How long did it take to read in the 22% of 2 TB the 1st time? Was it done with it before the update?
Resetting the Roon Database has done nothing. Same NOT READY notification, still no server running, still no Roon Core to connect to. All remotes find nothing. NO sign of the core on the web-config page…
All terribly confusing.
Was there an update earlier today? Has that knocked it over?
It’s ironic, i have been using my 2013 Mac Pro since the very beginning of Roon with no problems whatsoever. Flawlessly all the time. I only bought the Nucleus as i wanted an ALWAYS ON system…
Those who have already been able to install a second SSD themselves will certainly come to the solution faster if the first one is also replaced and reinstalled with Rock themselves. You hardly need 50 € for the small ones today.
I can see the Nucleus on my network, see screengrab, but my disk utility does not see it.
is it just that the HD has a corrupt Roon core, and i can simply reinstall it somehow OTHER than the web-config?
This screen is indeed indicative of SSD failure, I suspect that the SSD on your Nucleus is faulty, unfortunately, it happens with hard drives from time to time. We will need to get your Nucleus sent in for repair.
I see that you signed up for Roon with a UK account, and assuming you bought your Nucleus from a UK dealer, you would need to return the unit to the dealer for repairs. Then they can work with our UK Roon distributor to facilitate the hard drive replacement.
Any questions, please do let us know, and feel free to point your Roon dealer to this thread to let them know of our assessment here, thank you.